Scored higher than 66% of all previous test takers.
Demonstrates a solid understanding of core concepts within this topic. Appears capable of working on most projects in this area with moderate assistance. May require some initial assistance with advanced concepts, however.
Strengths |
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Problem Management |
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Change Management |
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Incident Management & Service Desk |
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Weak Areas
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| Availability Management |
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| Capacity Management |
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