Job Role Center
Network Support Specialist
Responsible for providing support to users of a local area network (LAN). A Network Support Specialist sets up, configures, and maintains a LAN and establishes network printing, access rights, firewalls, directory hierarchy, and so forth. A person in this position also addresses, diagnoses, and troubleshoots LAN-related user issues, covering such topics as connectivity, e-mail, and Internet security. A Network Support Specialist might also be called upon to train users in LAN usage.
| Product Name/Outline | Get Test |
Test Cost (U.S.) |
|---|---|---|
| Customer Assistance | $49.95 | |
| Information Technology Terminology | $49.95 | |
| Network Technical Support | $49.95 | |
| Networking Concepts | $49.95 | |
| TCP/IP Administration | $49.95 | |
| Technical Help Desk | $49.95 | |
| Telephone Etiquette | $49.95 |
| Product Name/Outline | Get Test |
Test Cost (U.S.) |
|---|---|---|
| Linux Administration (General) | $49.95 | |
| MS Windows 2000 Desktop Administration | $49.95 | |
| MS Windows 7 Desktop Administration | $49.95 | |
| MS Windows 8 Desktop Administration | $49.95 | |
| MS Windows NT 4.0 Workstation Administration | $49.95 | |
| MS Windows XP Desktop Administration | $49.95 | |
| Macintosh Networking | $49.95 | |
| Novell NetWare 5.0 Administration | $49.95 | |
| Novell NetWare 6.5 Administration | $49.95 | |
| Unix Administration (General) | $49.95 |
| Product Name/Outline | Get Test |
Test Cost (U.S.) |
|---|---|---|
| Apache 1.3.12 Administration | $49.95 | |
| Apache 2.0 Administration | $49.95 | |
| Lotus Notes 4.0 Administration | $49.95 | |
| Lotus Notes 6.5 Administration | $49.95 | |
| Lotus Notes 6.5 Programming | FREE | |
| MS Exchange Server 2000 Administration | $49.95 | |
| MS Exchange Server 2003 Administration | $49.95 | |
| MS Exchange Server 2007 Administration | $49.95 | |
| MS Exchange Server 2010 Administration | FREE | |
| MS Exchange Server 5.5 Administration | $49.95 | |
| MS ISA Server 2000 Administration | $49.95 | |
| MS Internet Information Server 4.0 Administration | $49.95 | |
| MS Proxy Server 2.0 Administration | $49.95 | |
| MS Systems Mgmt. Server 2.0 Administration | $49.95 | |
| Network Monitoring | $49.95 | |
| Novell GroupWise 5.5 Administration | $49.95 |