Job Role Center

Responsible for creating, tailoring, and providing training and development programs and materials to suit the requirements of employees and/or customers of a company or organization that specializes in a particualr aspect of information technology. A Technical Trainer (IT) must have a solid grasp of the technical subject in which the training is to take place in order to convey the requisite knowledge to trainees. A person in this position confers with organization managers, customer representatives, and other entities and resources to determine technical training needs, including program goals and objectives; scheduling, location, and equipment; and trainee recruitment, placement, and skills evaluation. A Technical Trainer (IT) maintains records and writes reports to monitor and evaluate technical training activities and program effectiveness. A person in this position may also be called upon to supervise, monitor, and evaluate other technical instructors.