Job Role Center

Responsible for greeting persons entering or calling the organization, determining the nature and purpose of visitor/caller requests, and directing the visitor/caller to the correct destination. A Receptionist schedules future appointments, answers client questions, and provides the public general information about the organization and its products and/or services. A person in this position also collects and distributes messages for employees of the organization and transmits information or documents to clients by computer, mail, or fax. A Receptionist is often called upon to record, compile, enter, and retrieve information, by hand or by computer.


Required (Select 6)

Product Name/Outline Test Cost
(U.S.)
Purchase
Business Communication $49.95
Customer Assistance $49.95
ITAA Information Security Awareness $49.95
Office Procedures (U.S.) $49.95
Spelling (U.S.) $49.95
Telephone Etiquette $49.95

Elective 1 (Select 1)

Product Name/Outline Test Cost
(U.S.)
Purchase
Filing (U.S.) $49.95
Math Fundamentals $49.95
Math Fundamentals (Metric) $49.95
Written English $49.95
Written English (UK) $49.95

Elective 2 (Select 1)

Product Name/Outline Test Cost
(U.S.)
Purchase
CorelDRAW 9.0 $49.95
Lotus 1-2-3 9.5 $49.95
Lotus Freelance Graphics 9.5 $49.95
MS Excel 2000 $49.95
MS Excel 2000 Fundamentals $49.95
MS Excel 2000 Fundamentals (Interactive) $49.95
MS Excel 2002 $49.95
MS Excel 2002 Fundamentals $49.95
MS Excel 2003 $49.95
MS Excel 2003 Fundamentals $49.95
MS Excel 2007 $49.95
MS Excel 2010 $49.95
MS Excel 97 $49.95
MS Excel 97 Fundamentals $49.95
MS Outlook 2000 Fundamentals $49.95
MS Outlook 2002 Fundamentals $49.95
MS Outlook 2003 Fundamentals $49.95
MS PowerPoint 2000 $49.95
MS PowerPoint 2000 Fundamentals $49.95
MS PowerPoint 2002 $49.95
MS PowerPoint 2002 Fundamentals $49.95
MS PowerPoint 2003 $49.95
MS PowerPoint 2007 $49.95
MS PowerPoint 2010 $49.95
MS PowerPoint 97 $49.95
MS PowerPoint 97 Fundamentals $49.95

Elective 3 (Select 1)

Product Name/Outline Test Cost
(U.S.)
Purchase
Corel WordPerfect 9.0 $49.95
Lotus Word Pro 9.5 $49.95
MS Word 2000 $49.95
MS Word 2000 Fundamentals $49.95
MS Word 2002 $49.95
MS Word 2002 Fundamentals $49.95
MS Word 2003 $49.95
MS Word 2003 Fundamentals $49.95
MS Word 2007 $49.95
MS Word 2010 $49.95
MS Word 2013 $49.95
MS Word 97 $49.95
MS Word 97 Fundamentals $49.95
Word Processing Fundamentals $49.95

Elective 4 (Select 1)

Product Name/Outline Test Cost
(U.S.)
Purchase
Data Entry 10-Key $49.95
Data Entry Numeric $49.95
Typing Speed & Accuracy $49.95