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Workplace Fundamentals (U.S.)

Description:

Our Workplace Fundamentals (U.S.) test measures your knowledge of workplace basics. It covers the knowledge and skills needed to function in any type of workplace. This test is designed for anyone in the modern U.S. workforce and includes the following topics: Business Communication, Diversity, Employer Expectations, Human Resources, Legal Issues for Employees, Personal Development, Planning and Scheduling, and Security.

$49.95

Once you request a test, your Personal Identification Number (PIN) will be stored in your My Plan for easy access. You will have 90 days in which to take the test you requested.

Test Outline


Business Communication
Common Tools
Filing
Interpersonal Skills
Listening Skills
Telephone Etiquette
Writing
Diversity
Attitude and Work Habits
Cultural Awareness
Discrimination
Employer Expectations
Acting with Integrity
Common Employee Pitfalls
Demonstrating Adaptability
Demonstrating Commitment
Working Efficiently
Human Resources
Common Benefits
Compensation
Promotion and Performance
Legal Issues for Employees
Benefit Programs
Employee Rights
Federal Equal Employment Opportunity Laws
Harassment
Personal Development
Career Development
Career Planning
Planning and Scheduling
Agendas
Appointments
Meetings and Conferences
Travel
Security
Information Security
Personal Security
Physical Security