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Office Management (U.S.)

Description:

Our Office Management (U.S.) test measures your ability to manage a business office. Designed for experienced professionals, this test covers the following topics: Interpersonal Communication, Administration, Organization, Clerical, Technology, Human Resources, Finance, Training and Development, and Facility Management.

This test is associated with a Job Role. Please visit the Job Role Center for more details.

$49.95

Once you request a test, your Personal Identification Number (PIN) will be stored in your My Plan for easy access. You will have 90 days in which to take the test you requested.

Test Outline


Administration
Business Writing
Company Protocol
Database Software
Decision Making
Facilities
Negotiation
Policy Development
Problem Solving/Conflict Resolution
Quality Control
Word Processing Software
Clerical
Document Storage/Retrieval
File Organization
Mailing/Shipping/Delivery Procedures
Finance
Budgeting
Cash Handling
Purchasing
Spreadsheet Software
Human Resources
Benefits/Wage and Compensation
Personnel Appraisals
Personnel Management
Training and Development
Interpersonal Communication
Email Etiquette/Software
Listening Skills
Motivating Staff
Networking
Oral Communication
Relationship Building
Telephone Etiquette
Organization
Calendar Software
Goal/Priority Setting
Inventory Management
Schedule Coordination
Time Management
Technology
Computer Hardware
Computer Software
General Office Equipment
Internet Use
Telephony