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Macintosh OS X 10.2 Desktop Administration


Our Macintosh OS X 10.2 Desktop Administration test measures your ability to administer a desktop computer running Macintosh's OS X 10.2 operating system. Designed for experienced system administrators, this test includes the following topics: Application Environments; File Management; File Sharing; Network; Network Troubleshooting; Peripherals, Printing, & Fonts; User Accounts & Permission; Workstation Setup, Customization, & Usage; and Workstation Troubleshooting.


Once you request a test, your Personal Identification Number (PIN) will be stored in your My Plan for easy access. You will have 90 days in which to take the test you requested.

Test Outline

Application Environments
Advanced Application Environments
Application Concepts
File Management
Directory Structure
File System Utilities
Management Activities
File Sharing
File Sharing Concepts
Shared Drives Connections
Basic Configuration
Network Concepts
Network Security
Network Troubleshooting
Monitoring & Command Line Networking Tools
Network Utility
Troubleshooting Techniques
Peripherals, Printing, & Fonts
User Accounts & Permission
Privileges & Permissions
Users & Groups
Workstation Security
Workstation Setup, Customization, & Usage
Command Line
File Systems
Interface Customization
Workstation Troubleshooting
Backup & Recovery
Troubleshooting Techniques
Troubleshooting Utilities