Network Technical Support

Test Outline

End User Support
IP Telephony
LAN and WLAN User Support
Mobile User Support
Support Utilities
Network Design
Disaster Recovery
Network Topology
Wired Device Installation
Wireless Device Installation
Network Health
Load Balancing
SNMP Configuration
SNMP Monitoring
Software Maintenance
Traffic Logging and Inspection
Network Security
Countermeasures
Data Security
Firewalls
Physical Security
Threat Recognition
Switching and Routing
Quality-of-Service
Routing Protocols
Subnetting
Switching Protocols
VLANs and Tagging
WAN Support
WAN Configuration
WAN Diagnostics
WAN Hardware
Wired LAN Support
Cabling Faults
Cabling Technologies
LAN Diagnostics
LAN Hardware
Wireless LAN Support
WLAN Configuration
WLAN Diagnostics
Wireless Protocols
Wireless Security

 

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