Home Search Jobs My Monster Career Center Help For Employers
Monster logo

Frequently Asked Questions

Getting Started
Certificates
Having Trouble
Online Accounts/Transcripts
Brainbench Tests and Methodology
My Plan
Brainbench Certifications
Brainbench Job Roles
System Requirements
Subscriptions
Miscellaneous
 
Getting Started
How do I get started?

Having Trouble

I forgot my account logon ID or password. What do I do?
faq
What if I do not have my transcript ID?
faq
I ordered a test but forgot my Test Event ID. What do I do?
faq
I took one test and it worked fine, but my Test Event ID no longer works. Why is this happening?
faq
I received a Test Event ID form a company and have completed the test, but my test results do not appear in my account. How do I get those results?
faq
I completed a beta test. Where would I find the results for the test?
faq
I was disconnected from the test. How do I start from where I left off?

Brainbench Tests and Methodology

faq
How much does a test cost?
faq
How do I obtain a test?
faq
I am trying to order a test, but it is asking for a promo code. What should I do?
faq
Why am I being asked for my phone number when I order a Free test?
faq
What is a test retake?>
faq
How long does it take to complete a test?
faq
How often can I attempt a test?
faq
What is the difference between the master and standard levels?
faq
What percentage of test-takers actually passes?
faq
How do I know what the test is going to cover?
faq
Where can I obtain test preparation materials?
faq
Can I see the answers to the questions on my test?
Are some tests free?
I received a confirmation e-mail after I ordered a freetest.Does this mean I have to pay for it?
faq
How does a recruiter or employer verify I took the test?
faq
What role do Brainbench tests play in employment related activities?
faq
What is the value of a Brainbench Certification?
faq
What are Brainbench tests like?
faq
Do you make any special accommodations in your testing process for people with disabilities?
faq
How do I interpret my Brainbench test score?
faq
What are the rules for Brainbench tests?
faq
What is Computer Adaptive Testing (CAT)?
faq
Why is CAT better than static testing?

Brainbench Certifications

faq
What are Brainbench Certifications?
faq
How do Brainbench Certifications compare to other certification programs?
faq
How long are your certifications valid?
faq
Why do certifications expire?
faq
Are Brainbench Certifications affiliated with or approved/endorsed by the major software vendors?
faq
What recruiters and employers recognize Brainbench Certifications?
faq
How do recruiters or employers verify a Brainbench Certification?

Job Roles

faq
What are Brainbench Job Role Certifications and how are they different from other Brainbench Certifications?
faq
How do I get my Job Role certificate?

Subscriptions
What are subscriptions?
What type of subscriptions do you offer?
What is included with my subscription?
What is not included with my subscription?
Are practice tests included with the subscriptions?
Are certificates included with the subscriptions?
How do I purchase a subscription?
Can I purchase a subscription if I do not have a credit card?
How long is my subscription valid?
Do I have to buy a subscription?
How many times can I take a test?
Can I upgrade from a monthly to an annual subscription?
How do I submit a "non-renewal" request for my subscription?
I purchased a subscription last year, why was my credit card charged again by Brainbench?

Certificates

faq
What is a Brainbench certificate?
faq
What types of certificate do you offer?
faq
What is the difference between the two certificates?
How much does a Brainbench paper certificate cost?
faq
How much does a Brainbench electronic certificate cost?
faq
Are there any special requirements needed to download the electronic certificate?
faq
Do I need to pay for my certificates if I have a Brainbench subscription?
faq
How do I purchase a Brainbench paper certificate?
faq
I have a subscription, but when I try to order a certificate, I am being charged for it. Why is that happening?
faq
Can I order a certificate for a test taken at the request of a company?
faq
Can I order a certificate for the beta test I passed?
faq
How do I get my Job Role certificate?
faq
Do you offer frames and mountings for my Brainbench paper certificate?

Online Accounts/Transcripts

faq
What is a My Brainbench account?
faq
What is a public transcript and how do I add my test results to my resume?
faq
How do people see my public transcript?
faq
How do I change the information in my public transcript?
faq
How do I change my transcript from private to public (or public to private)?
faq
Why are my scores not appearing in the Top Scores for my area?
faq
How do I change my name or address information?
faq
How do I know Brainbench will not give out my personal information?
faq
How do I cancel my Brainbench account?

My Plan

faq
What is My Plan?
faq
Why can I delete some items in My Plan and not others?
faq
What happens if I accidentally delete a job role that's in progress? Will I lose all my results?

System Requirements

faq
What browser is best to use when viewing the site?
faq
I am using WebTV to view your site and I am having difficulties. Why?
faq
I am having difficulties accessing your site from work, but not from home. Why?

Miscellaneous
How do I order a product with a certified check or money order?
What is a promo code?
How do I cancel my Brainbench account?
  Brainbench Home
  Log In Now!
  Test Center


Log in or create your new My Monster account.

Register for Free Tests

Search Jobs | Research Companies | My Monster | Career Center | Post A Job | Communicate
For Employers |
Brainbench Privacy Policy | Brainbench Terms of Use | Brainbench Support

©2002 Monster.com - All Rights Reserved - U.S. Patent No. 5,832,497 - NASDAQ:TMPW

Contact Brainbench (703) 674-3369