ACT! Basics
ACT! Toolbars
ACT! Workflow
Modifying Contacts
Activities & Scheduling
Modifying Activities
Recurring Activities
Scheduling Activities
Advanced Reports
Defining Filters
Rulers & Grids
Sections
Calendars
Mini-Calendar
Scheduling from the calendar
Viewing/Navigating
Database Creation
Drop-down lists
Formatting field data
Exchanging Data
Understanding import/export file formats
Lookups & Queries
Advanced Queries - logical, Boolean, complex
Lookup Basics
Modifying Lookups
Sorting Records
Using Queries
Managing Records
Creating Contacts
Modifying Contacts
Notes & History
Viewing Contacts
Productivity in ACT!
Create Layouts
Customize keyboard shortcuts
Customize Menus
Customize Toolbars
Macros
Modify Layouts
Reports
Report Templates
Standard/Non-Standard
Security & Backup
Backup/Restore
Create/Modify Users
Multi-user databases
SideACT!
Working with SideACT!
Staying in Contact
E-mail in ACT!
Mail-Merge Faxes
Synchronizing Data
Direct/Remote
Synchronize Data
Word Processing
Create/Customize document templates
Creating Documents
Form Letters - Mail Merge
Formatting Documents
Managing Documents
Working with Groups
Modifying Groups