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| Computer Technical Support
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Description:
Our Computer Technical Support test measures your knowledge of how to set up and maintain a PC. Designed for technicians with hands-on experience, this test covers the following topics: Boot Problems, Hardware, Networking, Operating Systems, Security, Specific Hardware, and Troubleshooting.
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| This test is associated with a Job Role. Please visit
the Job Role Center for more details.
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- Boot Problems
- BIOS Configuration
- Bootstrap Sequence
- Manual Configuration and Conflict Analysis
- OS Startup Configurations
| - Hardware
- Audio/Video
- CPU
- Hardware Identification
- I/O Basics
- Power Supplies
- Printers
- RAM
| - Networking
- Concepts
- Connectivity
- Infrastructure
- NICs
- Tools
- Troubleshooting
| - Operating Systems
- *nix Core
- *nix Tools
- DOS and Win95/98/ME Core
- DOS and Win95/98/ME Tools
- WinNT/2000/XP Core
- WinNT/2000/XP Tools
- Window XP SP2
| - Security
- Concepts
- ESD Awareness
- Identification and Resolution
- Network
| - Specific Hardware
- Controllers
- Motherboards
- Storage Device
- USB
| - Troubleshooting
- Audio/Video Problems
- Boot Problems
- Storage Device Problems
- Thermal Problems
- USB Devices
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