As a premier provider of healthcare management products and services, McKesson Corporation relies on innovation and responsiveness to maintain leadership in the healthcare industry. In early 2003, McKesson Information Solutions (MIS) began a software product initiative requiring top technical talent.

"The success of the product development initiative depended largely on our ability to quickly identify and hire the right developers," says Laurie Wheeler, the company's Director of Talent Acquisition. "The project involves internal teams across the U.S. as well as outsourced service providers. It became apparent as the search for developers unfolded that we needed a way to speed up the process. That's when we turned to an assessment solution to accelerate recruitment."

Hiring is an emotional issue. No matter whether we admit it or not, use tests or not, or use a professional recruiter or not, we all go through a multi-step psychological decision process to decide who gets hired, which generally looks something like this:

• Do we clearly know what we are looking for?
• Does this person have skills that match what we are looking for?
• Is this person the best choice of all possible candidates?
• Will this person be the best for the future?

Originally published Thursday, July 12, 2005 on the Electronic Recruiting Exchange (www.erexchange.com)

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